EveryDay Blog April – June 2019
My name is Kerry Parker and I’m EveryDay’s Head of Professional Care Services and I would like to welcome you to my first blog of 2019.
As you already know we have three Wellbeing Centres, they are Cedar Grove in Wallsend, Rowan Croft in Killingworth and Linskill Park in North Shields . https://www.everydayuk.org/wellbeing/
We started April with the launch of our mini wellbeing checks across all three centres. Our customers have benefited from monthly blood pressure checks, weight and BMI calculations, mental well-being assessments using the Hospital Anxiety and Depression (HAD) scale. This new offer has been really positively received.
All of the checks have been carried out with the consent of our customers and their families and their information has been sent to their GP, thankfully all of our customers checked out fit and well.
May saw the outcome of our Care at Home and Extra Care contract monitoring which had a fantastic outcome across the board of 95%. We’re so proud of all our team members who made this happen.
Our first ever pop up music café kicked off from Cedar Grove and the customers absolutely loved it, with a range of inflatable guitars , microphones and funky glasses they looked every bit of a “ wellbeing rock band”
Technology joined the wellbeing centres in a big way recently too with the introduction of ‘Alexa Show’ making her appearance across all three centres in June. Within a few days our customers were asking for their favourite songs, weather information and the locals news, which goes to demonstrate that you are never too old to embrace new technology.
We are currently holding free taster sessions across all of our wellbeing centres so that individuals, their families and carers can call in, spend some time with us, join in our activities or take advantage of a free mini health and wellbeing check. You can arrange this by calling our friendly Customer Service team on 0191 2877028.
What’s next from July – September ?
Annual customer satisfaction questionnaires will be sent to all of existing customers during July and we welcome your feedback be it positive or your recommendations for improvements.
Virtual Dementia Experience training will be held in July from Cedar Grove, Wallsend This gives all of our team the opportunity to experience how Dementia affects everyday life. https://www.everydayuk.org/virtual-dementia-training/
As you can see lots has happened over the last quarter with plans in place for the next.