Area Care at Home Manager
Job Type: Full Time Salary: £26,706 – £30,032 pa
To assist the Head of EveryDay Care & Support Services in ensuring the effective and efficient provision of a quality domiciliary Care at Home Service, in order to meet the needs and aspirations of customers, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards.
To line manage teams comprising of Area Coordinators, Team Leaders and PSA staff operating in this service, providing supervision and support in line with objectives and standards.
To lead and motivate the staff team in meeting the personal care and support needs of customers in a way that promotes independence, respect and dignity of the individual.
To lead and motivate volunteers to add value to the work of the Group.
To manage the performance of the team including financial, staff and service performance and work to achieve key performance indicators set each year. To take ownership of updating metrics into the Group Balance Score Card on a monthly basis and provide narrative annotations to account for variations in performance.
To lead effective two-way communication – delivering Group briefings in a timely and consistent way while providing opportunities for the upward cascade of messages to the senior leadership team.
Call 0191 287 7011 or email HRTeam@ageuknorthtyneside.org.uk for further details. Closing date 10/12/2021.