New Measures Introduced

Extra Care Housing

We are making immediate changes to our Extra Care Housing Schemes. They will regrettably be ‘locking down’ immediately. In partnership with North Tyneside local authority, we have agreed to restrict access to essential caregivers only.

With the number of local cases and with the virus increasing we have taken the decision to lock down all Extra Care Housing Schemes. Kerry Parker, Head of Professional Care is working with our Landlords and Managers within each individual Scheme. This will mean reverting to the way we operated during the lockdown earlier in the year.

Covid Case

We have one customer and two members of staff who have tested positive with C19. We have taken immediate action and are working closely with NTC Public Health Protection Team and continue to support our customer at home who is currently in isolation.

Wellbeing Centres

For now, Wellbeing Centres will remain open where we will maintain the current ‘bubbles’ and not introduce any new customers.

Bradbury Centre

From Monday 19th October the Customer Service, Information & Advice and Finance Teams will go back to working from home. They can all be reached by phone and e mail.

Data Analysis & Control Measures

Our Leadership Team will revert to daily meetings to review our data and we will communicate any further changes by all means possible.

We must emphasise that all of our controls have been upheld extremely well. We must take immediate action to prevent the virus from spreading further and we all must all play our part outside of work as well as in work.

New Measures Introduced