Rowan Croft Wellbeing & Social Activity Centre was recently singled out for praise from local healthcare professionals.

Our three wellbeing centres have undergone a whole programme refresh in 2019. We’ve added in new activities to ensure that our customer’s varied needs are catered for.

Our centres in Wallsend, Killingworth and North Shields provide exercise snacking twice daily to maintain muscle mass, increase mobility and reduce the risk of falls. In addition customers can take advantage of mini wellbeing checks which have previously highlighted potential health issues and allowed early intervention from the GP.

On top of a range of social activities to ensure our customer’s remain stimulated and maintain their life long skills the greastest benefit is social inclusion so often missing in later life.

We regularly receive praise for the service and the delivery teams. This recent example was received from a local Northumberland, Tyne and Wear NHS Foundation Trust occupational therapist.

I would like to provide you with some positive feedback from my visit this morning.

My patient had a taster session with you this morning as she was referred to me as being socially isolated, lacking motivation, low mood and basically my role was to engage her in meaningful activities.

I have looked into agencies and charities but due to her partial sight, early symptoms of dementia, low mood and poor mobility it has been very difficult to find a suitable place.

I would like to say that I have never seen her so happy as today, she developed relationships, she ate and drank well, she interacted with others, she sang!

All service users who attended today were happy and reactive – no one was asleep.

Wendy and Helen are amazing at their jobs. They are respectful, sympathetic, honest, warm, kind and happy. They obviously love their jobs and are excellent at it.

I think your staff are going to change my patient’s quality of life and I’d like you to thank them from me.

It was a delight to see her happy and smiling. I’ve informed her Daughter and she is absolutely thrilled.

I’m so pleased that she is going to be a regular at the wellbeing centre.

To book a taster session at one of our three centres why not give our Customer Service Team a call on

Tel: 0191 2877028

 

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