Quality & People Senior Operating Manager

Sonia Clarke Joins EveryDay Care & Support

 

Sonia Clarke recently joined the EveryDay Care & Support team as Quality & People Senior Operating Manager. We caught up with her to find out about this new and exciting role and of course Sonia herself.

Tell us a little about yourself Sonia

I am originally from Great Yarmouth Norfolk. I left home at 18 to do my nurse training at Kings Lynn. I then lived in the Home Counties for a while, then Lincolnshire and West Yorkshire.

I relocated to near Whitley Bay ready for the birth of my first grandchild in October 2020.

For the last 15 years I have held senior management roles within older people’s services and complex neurological care. My last post was Head of Strategy Implementation and Projects for the Sue Ryder Charity.

Where did your passion for a career in Social Care begin & what ignited it?

My passion to work to help people in need started at the age of 5 when I had major heart surgery myself. By the age of 10 I was a Red Cross cadet and then at 18 undertook my RGN training.

I worked for a good few years when my children were small as a sheltered housing manager. I always wanted to progress in health and social care so took on roles to further my career.

What do you like to do to have fun outside of work?

I love to spend time with my children and their families exploring the countryside. I enjoy going to the theatre and walking our little dog along the beach.

What pricked your interest in the new Senior Manager position with EveryDay Care & Support?

The role would encompass all of my previous experience and I felt I would be giving back to my local community by supporting the managers and staff at EveryDay Care. I was also very interested in the innovative ideas Age UK North Tyneside has to support the older population in North Tyneside for the future to improve their lives. It’s truly inspirational.

What is it about EveryDay Care & Support that attracted you to the organisation?

I approached Head of Professional Care, Kerry Parker for an informal discussion on the role. I was blown away by the enthusiasm she had to deliver outstanding services to our customers. I knew straight away this was the job for me!

Tell us about your role

My new role is to support the area managers and staff in EveryDay Care to continue to improve the quality of services for all of our customers, staff and stakeholders.

How have you been keeping yourself busy during lockdown?

My mum has lived with my husband and I for two years so that keeps me busy. I’ve been supporting my daughter who gave birth to our first grandchild in October  shortly followed by a second granddaughter in January 2021. It’s amazing being a grandma it’s such a precious job.

What do you hope to achieve in the first 12 months?

I am hoping to help and support all of our managers to continue to provide an outstanding service to all EveryDay customers.

What unusual skill do you have?

I am incredibly intuitive and can really pick up on things very quickly which really supports staff.

What will be your first objective?

To line manage and support our trainee area managers so they are fully ready to be an area manager later this year.

What three words would other people use to describe you?

  • Intuitive
  • Caring
  • Supportive

Good luck in your new role Sonia, we’re delighted to welcome you to

EveryDay Care & Support.

 

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